Get support from a certified Speed Queen ® technician in the Joburg area.
We offer repairs and parts to your Speed Queen washing machine or tumble drier.
Speed Queen Appliance Repairs Joburg
Call 011 553 3700
We have developed more laundromats than any other in Southern Africa and have repairs technicians throughout South Africa.
LEAD is the only official agent for Speed Queen domestic appliances in Southern Africa, and have proud longstanding relationships with suppliers that have been built up over the greater part of 25 years.
Value, personal customer service, continuous improvement, honesty, accountability, humility, social responsibility and the environment, remain the cornerstones of everything that we do.
We are Joburg based because we need to be close to you – the customer. Every decision we make is designed to improve our service to you. We do not outsource our service work from some head office located far away – we are right there, close to you – and we are accountable. Come and visit our Joburg offices and investigate the after sales infrastructure that backs up our products. Find out who we are and why we continue year after year to set the standards in home appliance after sales service in the Joburg area.
The Lead Group of Companies are industry leaders in the supply of commercial laundry equipment to the Southern African market. The nature of commercial laundry requires rapid and efficient technical back up on all installations and repairs. This experience directly benefits Lead’s home appliance customers who have access to the same technical infrastructure as their commercial clients:
Properly trained and well qualified service engineers, are available immediately with the correct spares back up in Joburg and in every corner of our country.
State-of-the-art technology links our call centres nationally.
Trained service controllers utilise unique software to log, manage and record the repair history of your equipment.
Lead carries comprehensive spares stockholdings in all major centres so that you do not have to wait for spares to be imported or couriered from one branch to your local Joburg branch.
Direct technical support from Lead technicians who work only on LEAD brands, in Joburg and throughout South Africa.
We do not outsource any part of our after sales service supply chain in or around the Joburg area, which allows us full control of key aspects of quality and accountability. Selected agents used in outlying areas.
Get professional repairs and support in the Joburg area, done right, the first time – by an experienced certified Speed Queen technician.
We guarantee quality workmanship, competitive rates, efficient service and dedicated care. We love our products. We know they are the best the industry has to offer and we make sure we honour these great products by providing an after sales service that respects their position as market leaders in quality. We respect your home environment and we know we have a reputation to protect. Trust us to make sure that your washing machine or tumble drier is fixed right the first time.
Customer Testimonials
"Just a quick note to thank you for the outstanding service received. I sent off an info request at midnight on Sunday night not really expecting any assistance because of the lockdown. Surprisingly by early Monday morning I received a phone call and by mid-morning the order was processed and finalised. I cannot thank you enough. This kind of service is very rare and I am sure its what contributes to make your company such a success. Looking forward to receiving the iron shortly and thank you thank you thank you again."
"I was very impressed with Mike's excellent service."
"Thank you so much for the amazing and efficient service I have received from you and your team today, it has been great. I have met with Andrew too, again blown away by the service received, he is truly a people’s person and excellent at what he does ? Once again a big thank you."
"As owner of Washing Mate Laundry, I would like to inform you of the ongoing excellent services rendered by Mr Braam van Rooyen to this company. His professional and continuous assistance and support are highly valued. He is a true ambassador for Lead Laundry. My appreciation to Mr Van Rooyen."
"I just want to compliment you on the professionalism, helpfulness and friendly attitude of your staff, it is truly a pleasure dealing with all of them. I have mainly dealt with Braam and Marcelle and they have been great."
"I went to get information about Laundry machine and I meet with Shane Stoltzer. Thank you for the information and good service, your attitude, energy, your will to help was so overwhelming. You are in the right line of work and it really shows that you like what you Do. Thank You Again!!"
"It is seldom that you get service like yours. Thank you for the prompt response and excellent service. Your company is highly recommendable."
"I would just like to acknowledge your exceptional service and professionalism you gave me last week Friday. As a first time client you treated me and made me feel like I was your biggest and most important client! Our business is based on great relationships and frankly I will always make use of your company should we have any more requests."
"Lead Laundry and Catering in Nelspruit were ultimately fully able to assist us with the repairs to our four-year-old Speed Queen Toploader. Really appreciate their commitment to service and the machines that they believe in. They went beyond the call of duty and we would like to thank them."
"I would like to thank you for the efficient and professional service that we received from you w.r.t. the repair of our washing machine under guarantee. Joshua was here 1st thing yesterday morning and he was very competent and professional."
"Thank you so much for the very efficient, professional service, it is really a pleasure doing business with Lead Laundry!"
"I would like to take this opportunity to thank Lead Laundry and Catering for your excellent service... It has been an absolute pleasure to deal with such a professional organization like yours. In particular, I would like to say a special thank you to Kyle Nothard for his professional conduct. He kept me updated at all times and the installation went off extremely well. I am very happy with the new Speed Queen NF3J and look forward to eventually replacing all my machines with your products."
"The Company is very professional and always available to assist beyond their call of duty."
"I really want to congratulate Lead on the excellent service experience afforded to me today. Samantha, Charnel and Marvin all reflected your company mission statement and more than delivered on your promise. They are credit to Lead."
"Thank you to you and your team with the delivery and installation of our washing machine. Your personnel were well skilled, informed and friendly doing their task. Thanks again with all of the efforts put in from your side and the speedy assistance going at it all."
"Just a quick note to thank you for the outstanding service received. I sent off an info request at midnight on Sunday night not really expecting any assistance because of the lockdown. Surprisingly by early Monday morning I received a phone call and by mid-morning the order was processed and finalised. I cannot thank you enough. This kind of service is very rare and I am sure its what contributes to make your company such a success. Looking forward to receiving the iron shortly and thank you thank you thank you again."
"I was very impressed with Mike's excellent service."
"Thank you so much for the amazing and efficient service I have received from you and your team today, it has been great. I have met with Andrew too, again blown away by the service received, he is truly a people’s person and excellent at what he does ? Once again a big thank you."
"As owner of Washing Mate Laundry, I would like to inform you of the ongoing excellent services rendered by Mr Braam van Rooyen to this company. His professional and continuous assistance and support are highly valued. He is a true ambassador for Lead Laundry. My appreciation to Mr Van Rooyen."
"I just want to compliment you on the professionalism, helpfulness and friendly attitude of your staff, it is truly a pleasure dealing with all of them. I have mainly dealt with Braam and Marcelle and they have been great."
"I went to get information about Laundry machine and I meet with Shane Stoltzer. Thank you for the information and good service, your attitude, energy, your will to help was so overwhelming. You are in the right line of work and it really shows that you like what you Do. Thank You Again!!"
"It is seldom that you get service like yours. Thank you for the prompt response and excellent service. Your company is highly recommendable."
"I would just like to acknowledge your exceptional service and professionalism you gave me last week Friday. As a first time client you treated me and made me feel like I was your biggest and most important client! Our business is based on great relationships and frankly I will always make use of your company should we have any more requests."
"Lead Laundry and Catering in Nelspruit were ultimately fully able to assist us with the repairs to our four-year-old Speed Queen Toploader. Really appreciate their commitment to service and the machines that they believe in. They went beyond the call of duty and we would like to thank them."
"I would like to thank you for the efficient and professional service that we received from you w.r.t. the repair of our washing machine under guarantee. Joshua was here 1st thing yesterday morning and he was very competent and professional."
"Thank you so much for the very efficient, professional service, it is really a pleasure doing business with Lead Laundry!"
"I would like to take this opportunity to thank Lead Laundry and Catering for your excellent service... It has been an absolute pleasure to deal with such a professional organization like yours. In particular, I would like to say a special thank you to Kyle Nothard for his professional conduct. He kept me updated at all times and the installation went off extremely well. I am very happy with the new Speed Queen NF3J and look forward to eventually replacing all my machines with your products."
"The Company is very professional and always available to assist beyond their call of duty."
"I really want to congratulate Lead on the excellent service experience afforded to me today. Samantha, Charnel and Marvin all reflected your company mission statement and more than delivered on your promise. They are credit to Lead."
"Thank you to you and your team with the delivery and installation of our washing machine. Your personnel were well skilled, informed and friendly doing their task. Thanks again with all of the efforts put in from your side and the speedy assistance going at it all."
"Just a quick note to thank you for the outstanding service received. I sent off an info request at midnight on Sunday night not really expecting any assistance because of the lockdown. Surprisingly by early Monday morning I received a phone call and by mid-morning the order was processed and finalised. I cannot thank you enough. This kind of service is very rare and I am sure its what contributes to make your company such a success. Looking forward to receiving the iron shortly and thank you thank you thank you again."
"I was very impressed with Mike's excellent service."
"Thank you so much for the amazing and efficient service I have received from you and your team today, it has been great. I have met with Andrew too, again blown away by the service received, he is truly a people’s person and excellent at what he does ? Once again a big thank you."
"As owner of Washing Mate Laundry, I would like to inform you of the ongoing excellent services rendered by Mr Braam van Rooyen to this company. His professional and continuous assistance and support are highly valued. He is a true ambassador for Lead Laundry. My appreciation to Mr Van Rooyen."
"I just want to compliment you on the professionalism, helpfulness and friendly attitude of your staff, it is truly a pleasure dealing with all of them. I have mainly dealt with Braam and Marcelle and they have been great."
"I went to get information about Laundry machine and I meet with Shane Stoltzer. Thank you for the information and good service, your attitude, energy, your will to help was so overwhelming. You are in the right line of work and it really shows that you like what you Do. Thank You Again!!"
"It is seldom that you get service like yours. Thank you for the prompt response and excellent service. Your company is highly recommendable."
"I would just like to acknowledge your exceptional service and professionalism you gave me last week Friday. As a first time client you treated me and made me feel like I was your biggest and most important client! Our business is based on great relationships and frankly I will always make use of your company should we have any more requests."
"Lead Laundry and Catering in Nelspruit were ultimately fully able to assist us with the repairs to our four-year-old Speed Queen Toploader. Really appreciate their commitment to service and the machines that they believe in. They went beyond the call of duty and we would like to thank them."
"I would like to thank you for the efficient and professional service that we received from you w.r.t. the repair of our washing machine under guarantee. Joshua was here 1st thing yesterday morning and he was very competent and professional."
"Thank you so much for the very efficient, professional service, it is really a pleasure doing business with Lead Laundry!"
"I would like to take this opportunity to thank Lead Laundry and Catering for your excellent service... It has been an absolute pleasure to deal with such a professional organization like yours. In particular, I would like to say a special thank you to Kyle Nothard for his professional conduct. He kept me updated at all times and the installation went off extremely well. I am very happy with the new Speed Queen NF3J and look forward to eventually replacing all my machines with your products."
"The Company is very professional and always available to assist beyond their call of duty."
"I really want to congratulate Lead on the excellent service experience afforded to me today. Samantha, Charnel and Marvin all reflected your company mission statement and more than delivered on your promise. They are credit to Lead."
"Thank you to you and your team with the delivery and installation of our washing machine. Your personnel were well skilled, informed and friendly doing their task. Thanks again with all of the efforts put in from your side and the speedy assistance going at it all."
Professional support in Joburg: Get in touch.
Do you have questions about the performance or operation of your Speed Queen equipment?
For technical assistance and maintenance issues in the Joburg area, please submit a service request or call the number below.
Log a service request
Call Us
JOHANNESBURG Tel: +27 (0)11 553 3700
DURBAN Tel: +27 (0)31 792 4800
CAPE TOWN Tel: +27 (0)21 527 4020
NELSPRUIT Tel: +27 (0)13 010 1240
BLOEMFONTEIN Tel: +27 (0)51 448 5042
PORT ELIZABETH Tel: +27 (0)41 180 4312
NAMIBIA Tel: +26 (4)61 331150
Email Us
For Speed Queen Appliance Repairs in Joburg, call 021 527 4020
We promise to deliver After Sales Service in the Joburg area in a dignified, humble, professional and personal manner with responsibility and accountability as clearly defined priorities.
