In need of a Speed Queen ® Repairs Technician?
You can trust us with your Speed Queen ® repairs and servicing as we are Africa’s No.1 Laundry Equipment supplier and have been selling and servicing laundry equipment for over 30 years. We are the ONLY official agent for Speed Queen ® major appliances in Southern Africa.
In the last 10 years, we have repaired and serviced more than 20,000 domestic model machines. Over 17,000 of these are at households.
In 2019 alone, we attended to an average of 10 household machines per day countrywide. Amongst those, 435 machines were more than 20 years old, and 33 machines were bought in the 1980’s – a staggering 30+ years of service by the best in the industry.
We understand that faulty equipment and downtime impacts your ability to deliver a quality product at the best possible price, and that it is the difference between commercial viability and failure. We are best equipped to assist because:
- State-of-the-art technology links our call centres nationally.
- Trained service controllers utilise unique software to log, manage and record your Speed Queen ® repairs and service history.
- Expertly trained Speed Queen ® repairs technicians working ONLY on Lead brands.
- Comprehensive spares stockholdings in all major centres means you do not have to wait for spares to be imported or couriered from one branch to another.
- Direct technical support from Lead technicians in Johannesburg, Durban, Cape Town, Bloemfontein, Nelspruit, Rustenburg, Dundee, Port Elizabeth, East London, Mossel Bay and Windhoek and throughout the rest of South Africa via appointed agents.
DO YOU NEED ANY ADVICE OR SPARE PARTS?
DO YOU NEED A SPEED QUEEN ® REPAIRS TECHNICIAN?
GIVE US A CALL TODAY
JOHANNESBURG +27 (0)11-5533700
CAPE TOWN +27 (0)21-5274020
BLOEMFONTEIN +27 (0)51-4485042
PORT ELIZABETH +27 (0)41-1804312
DURBAN +27 (0)31-7924800
NELSPRUIT / MBOMBELA +27 (0)13-0101240
WINDHOEK +264 (0)61-331150
Above: Speed Queen ® repairs technician Collin Mpande hard at work.
Meet some of our Speed Queen® Repairs Technicians
CALL (0)11 5333700
We have 16 Speed Queen ® repairs technicians and 5 technical assistants in Jhb, and 2 in Rustenburg. We managed to get a quick photo of some of them and some comments:
EDGAR VAN NIEKERK
I am Edgar, laundry has been my game for almost 20 years. I have worked with the best laundry equipment the industry has to offer at Lead. From the biggest to the smallest machine I will never back down. Fault finding is my speciality. I’m in my element with fault finding.
I’m Mike, started with Lead 25yrs ago, those early days we did everything breakdowns, installations etc (industrial)and I travelled all over Africa, loved the work then and still do, we have a great bunch of people to work with at Lead from the top down couldn’t be in a better place.
I am Phillemon. I have been with Lead for 6 years. I have been doing Speed Queen ® repairs and maintenance work – they are good and strong machines. I am a clever guy – I can even repair the machine even if there is a load shedding as long as customer can explain problem of the machine clearly to me.
Good day I am Mark. I started working for Lead since 2008. I started as a ISD tech installing all laundry industrial and commercial, and then moved from installation to repairs and services. I also started working on catering but not for a long period. I love working as a team and always willing to learn as technology changes. Learning is knowledge.
KOOS VAN STADEN
I am Koos who has been repairing and servicing Speed Queen machines for more than 20 years. I have seen many developments and improvements of these machines over the years. You will get the best out of me with a cup of tea and you will remember me.
I Mawelewele, have been an employee of Lead for 13 years. I worked as a Storeman Assistant & Driver for 2 years. From 2009 I got promoted to a Technician. I started off with Domestic then to commercial and now, I’m doing installations as well as Speed Queen ® repairs work.
I’m Sphelele. I’ve joined Lead Laundry and Catering as the Technician 6 years ago. I’ve been servicing, repairing and installing laundry and Catering equipment. I’m a person with positive attitude towards work, who always eager to learn and improve skills.
I am Adrian Human .I’ve been with Lead Laundry and Catering for 16 years. I’ve seen lots of new developments and improvements over the years. With new challenges to overcome.
Hi .I’m Marshall I joined Lead Laundry and Catering as a catering technician doing repairs and installations mainly Fagor equipment as well as refrigeration. I later moved to laundry department and through the training that I received I’m able to service and do Speed Queen ® repair work on the machines. I’ve been with the company for three years now.
I am Lee. I have been servicing and repairing industrial laundry equipment for 11 years as well as doing Speed Queen ® repairs work on domestic washers and dryers. I have also been involved in massive government laundry projects where my experience is specific to ironer lines.
COLLIN MPAMDE (workshop)
CALL (0)31 7924800
Rico has been working as Speed Queen ® repairs technician for Lead for 20 years. His interests include rock and surf fishing and he is a motor sports enthusiast.
Andrew has been employed by Lead for 6 years now. He’s an enthusiastic fisherman.
Gordan has been doing Speed Queen ® repairs with Lead for 20 years! His interests include fishing, sport and gardening.
Duran relocated and set up an office in Dundee in Jan 2021 to better serve the needs of our customers in Northern Natal and the Berg.
He has been working for Lead for 5 years now. He loves fishing in his spare time.
Selwyn has recently started his employment with Lead. He has 6 years experience in the industry. What he values most is family.
Haron has been working for Lead for 11 years. His interests include drag racing and motor cars.
Paul has been employed by Lead for the past 3 years. He loves spending time with his family.
CALL (0)31 0101240
JACQUES “Koekemoer” KOEKEMOER
Started with Lead Laundry in 2015. Worked for a leading domestic appliance brand for 10 years. Ran a successful service agency for multiple brands for 5 years. Has will never shy away from any challenge, and will be the first in line to volunteer
PETER “Silver Fox” MCFARLANE
Started working for Lead in 1993 Peter is one of the most experienced laundry technicians across our company and brings with him a wealth of knowledge. He has extensive laundry equipment knowledge from domestic equipment right up to large industrial machines Although he has 27 years experience, everyday brings a new challenge and keeps him busy. Peter is the type of individual that cannot be kept idle, so while at home on the weekend he attends to various tasks around the house and has a fully kitted workshop.
JOSEPH “Mr T” THABO MOHATLANE
Started working for Lead in 2007. Started his career in our JHB warehouse as an assistant and worked his way from warehouse, to trainee technician, to service technician in 2 short years. Now has 13 years experience in all aspects of laundry. Always willing to try, no matter what, and gives 110%.
ORANGE FREE STATE
CALL (0)51 4485042
JEAN-PIERRE VAN ZYL
JP is ‘n rooi seel gekwalifiseerde electritian. Hy het training ontvang by 2 verskillende LEAD personeel met baie jare se ondervinding op beide die domestic en commercial speed queen masjiene. Hy was JHB toe gestuur vir verdere opleiding.
JP het sedert 2018 op die Speed Queen ® masjiene gewerk. Hy kan werk op die ouer masjiene van 20 jaar plus asook op die nuwe modele wat uit is met die elektroniese meganismes.
Hy se vir ons: “Ek is baie deeglik, toets en ondersoek masjien van bo tot onder. Toets eers die masjien met parte wat vervang is voor finale kwotasie gemaak word. Ek gee die masjien n goeie was en droog voor ek hom oorhandig.”
Above: Our Bloemfontein team are standing by to assist with any Speed Queen ® repairs requirements
EASTERN CAPE & THE GARDEN ROUTE
CALL (0)41 180 4312
Along with our Port Elizabeth office and warehouse, we are supported by a remote technician in East London. This allows us to cover the entire Eastern Cape. Our infrastructure includes a fleet of 5 vehicles, warehousing for machine sales and spares, logistics and transport equipment as well as administration, sales and management staff. Our Port Elizabeth branch centrally manages work carried out anywhere in the Eastern Cape and is growing stronger and larger every year:
Crisando was born and raised in Port Elizabeth, and has been working with laundry equipment for 8 years. He has 4 years experience dealing with domestic Speed Queen ® repairs, installations and servicing. Crisando’s favourite part of his work is the actual fault finding on washing and drying machines, and getting to the root cause of any problem. In his spare time Crisando enjoys sight seeing and visiting local landmarks.
Alex is originally from PE, but moved to East London to pursue his career. Alex has a total of 9 years experience working on domestic, commercial, industrial laundry and kitchen equipment. Alex has a wide variety of skills and has many happy customers all across frontier country. His favourite part of the job is finding new challenges and repairs for the first time and mastering the work. In his spare time, Alex practices woodwork as his hobby.
Dexter is the most recent addition to our EC Speed Queen ® repairs technicians team, also born and raised in Port Elizabeth. Dexter has 4 years experience in working all types of laundry equipment, including domestic, commercial and industrial washers, dryers and ironers. Dexter reports the favourite part of his day is when he leaves a customer knowing that they are happy and satisfied with his work and professionalism. Dexter’s hobbies include drag racing and working on modifying engines.
Mike has been servicing Speed Queen ® appliances with Lead for 16 years. He is one of our most experienced senior technicians with unparalleled experience in laundry equipment. Mike heads up our satellite office in Mossel Bay servicing the entire Garden Route area. He is an exercise fanatic, loves motorsport and hopes one day to get back into Oval Track Racing, or to take up adventure motorbiking.
CALL (0)61 331150 MOBILE (0)81 1414832
Bertie van der Merwe is our Windhoek Branch Manager. For any Speed Queen ® repairs, spare parts or servicing in Namibia, please contact Bertie.
CALL (0)21 5274020
Marcel joined Lead in May 2004. He studied electrical engineering at Peninsula Technicon. He has over 15 years of experience in the industrial laundry and catering equipment repair industry. Marcel is a proud family man who enjoys and participates in outdoor activities such marathon walking, running, karate and cross fit training.
Ali joined Lead in 2012. He is in-house trained as an installation specialist and has more than 6 years of experience in the industrial laundry and catering industry. Ali is family orientated man, a sports fanatic, a great team player and biker by night.
Josh joined Lead in 2017. He is qualified as an electrical single phase tester. In-house trained technician with 2 years of field experience in the industrial laundry and catering equipment repair industry. Josh always puts God first and is a family man who is career and goal driven. He loves the outdoors and his favourite sport is cricket.
Damon joined Lead in 2013. He has 5 years of domestic and commercial field experience. Damon is a career driven individual who prides himself on delivering a high standard of customer service experience.
Joseph joined Lead in 2015. He is a qualified electrician (Red Seal) and has over 10 years of experience in the electrical industry and 4 years in the industrial laundry and catering equipment repair industry. Joseph is a family man who has a passion for home improvement projects and loves socialising. He is a great team player who always strives to improve and develop.
Matt joined Lead in 2013. A qualified electrician, Matt has been applying his electrical skills in the industrial laundry and catering equipment repair industry for the past 7 years. Matt believes that quality is more important than quantity and that quality is never an accident. A family man who loves the outdoors, Matt has a great passion for off-road motorbike riding.
Our vehicles are all branded with Speed Queen ® so there’ll be no mistaking us!