In need of a Speed Queen ® Repairs Technician?
You can trust us with your Speed Queen ® repairs and servicing as we are Africa’s No.1 Laundry Equipment supplier and have been selling and servicing laundry equipment for over 30 years. We are the ONLY official agent for Speed Queen ® major appliances in Southern Africa.
In the last 10 years, we have repaired and serviced more than 20,000 domestic model machines. Over 17,000 of these are at households.
In 2019 alone, we attended to an average of 10 household machines per day countrywide. Amongst those, 435 machines were more than 20 years old, and 33 machines were bought in the 1980’s – a staggering 30+ years of service by the best in the industry.
We understand that faulty equipment and downtime impacts your ability to deliver a quality product at the best possible price, and that it is the difference between commercial viability and failure. We are best equipped to assist because:
- State-of-the-art technology links our call centres nationally.
- Trained service controllers utilise unique software to log, manage and record your Speed Queen ® repairs and service history.
- Expertly trained Speed Queen ® repairs technicians working ONLY on Lead brands.
- Comprehensive spares stockholdings in all major centres means you do not have to wait for spares to be imported or couriered from one branch to another.
- Direct technical support from Lead technicians in Johannesburg, Durban, Cape Town, Bloemfontein, Nelspruit, Rustenburg, Dundee, Port Elizabeth, East London, Mossel Bay and Windhoek and throughout the rest of South Africa via appointed agents.
DO YOU NEED ANY ADVICE OR SPARE PARTS?
DO YOU NEED A SPEED QUEEN ® REPAIRS TECHNICIAN?
GIVE US A CALL TODAY
JOHANNESBURG +27 (0)11-5533700
CAPE TOWN +27 (0)21-5274020
BLOEMFONTEIN +27 (0)51-4485042
PORT ELIZABETH +27 (0)41-1804312
EAST LONDON +27 (0)43-7530350
DURBAN +27 (0)31-7924800
NELSPRUIT / MBOMBELA +27 (0)13-0101240
Above: Speed Queen ® repairs technician Collin Mpande hard at work.
Meet some of our Speed Queen® Repairs Technicians
CALL (0)11 5333700
We have 16 Speed Queen ® repairs technicians and 5 technical assistants in Jhb, and 2 in Rustenburg. We managed to get a quick photo of some of them and some comments:
Richard joined the Lead family in April 2022. With more than 25 years’ experience in customer service and logistics, he has brought a new fresh approach to our service department.
KOOS VAN STADEN
Koos has been repairing and servicing Speed Queen machines for more than 20 years. He has seen many developments and improvements of these machines over the years. He says, “You will get the best out of me with a cup of tea and you will remember me.”
Pieter is highly knowledgeable in industrial laundry equipment as well as Fagor catering equipment. He has a strong mechanical background and has found a niche as our bearing specialist. Pieter is always willing to get his hands dirty and go the extra mile.
Devon joined Lead in June 2022. He matriculated from Jeppe Boys High in 2020. He was the captain of the water polo team. Devon has a great personality and loves to interact with clients. His focus is domestic commercial machinery.
Good day I am Mark. I started working for Lead since 2008. I started as a ISD tech installing all laundry industrial and commercial, and then moved from installation to repairs and services. I also started working on catering but not for a long period. I love working as a team and always willing to learn as technology changes. Learning is knowledge.
ADRIAAN VON TONDER
Adriaan joined Lead in November 2022. Adriaan is an energetic hard-working guy. He is currently busy with his N3 electrical; his focus is commercial and industrial machinery.
Christopher joined Lead in December 2022. Coming from the mining industry, he works well under pressure and is a hard-working young man. He is currently busy with his N3 electrical; he focuses on roller irons and industrial machinery.
Mario joined Lead in early 2022 and is responsible for new installations and training. His vibrant personality and strong work ethic makes him a valued employee.
Christo joined lead in the spares department. His hard work paid off when we had a vacancy in our LS360 devision. His strong computer skills come in handy when programming the dosing units.
Ponisile joined Lead in October 2023 as the sheduler. His strong planning and organisational skills allow him to have technicians attending to call-outs timeously.
Mawelewele has been an employee of Lead for 15 years. He worked as a Storeman Assistant and Driver for 2 years and then, in 2009, got promoted to a technician. He started off with domestic Speed Queen® repairs, then commercial washer and dryer repairs. Now he is doing installations as well.
Welcome joined Lead as an assistant to the technicians and has proved to be a great find! He has shown initiative and has worked his way up to a junior technician working on domestic equipment and steam irons.
THERONE VAN WYK
Adrian has been with Lead for 18 years. He’s seen lots of new developments and improvements over the years. With new challenges to overcome.
Lee has been servicing and repairing industrial laundry equipment for 11 years as well as doing Speed Queen® repairs work on domestic washers and dryers. He has also been involved in massive government laundry projects where his experience is specific to ironer lines.
Junior started with Lead doing installations. He has worked his way up to a senior technician with a solid understanding of all domestic, commercial and industrial machines. Junior looks after the Garankuwa area.
Dawie is responsible for overseeing the Rustenburg area, concentrating on the mining side of the business. However he is also fully skilled in taking care of catering and domestic commercial units.
JJ Breedt joined the Lead group in July 2022. JJ is an energetic, ambitious person who has developed a mature and responsible approach when working with clients. JJ’s willingness to learn and ability to adapt to any situation is a valuable trait.
CALL (0)31 7924800
Henk recently joined the Lead family toward the end of 2022 as Service Manager. He brings with him a wealth of experience, having beens on the tools within the catering industry since 2004 and having his own service and repair business.
Henk is a team man and puts customer satisfaction at the top of his list of priorities.
Rico joined Lead in 2005 and came to us with laundry maintenance experience that he gained whist working for a previous company, where he was employed for 4 years. He has accumulated 22 years in the industry. He has worked on industrial laundry equipment – washers, dryers and ironers. He has also had experience with tunnel washers and shuttle conveyor systems.
Rico takes pride in his daily tasks and strives to keep our customers happy.
Craig joined Lead in 2007 at our Johannesburg office. He started right away handling industrial installations and after 2 years, moved on as full time industrial technician.
In March 2021, Craig relocated to our Durban office where he continues adding value after almost 16 years in the field. Another perfectionist who strives for customer satisfaction.
Selwyn has been in the laundry and catering industry for almost 10 years. He joined our team in 2019 and quickly applied himself as a household and commercial technician. He has made great progress.
Selwyn is always positive and keen to learn something new every day. He believes in maintaining good relationships with customers. He will always ensure that he finds a solution to solving the problem at hand.
Before joining the Lead family, Paul worked in the catering industry for 6 years. He joined our team in 2016.
Paul learnt quickly and very soon progressed from household / commercial to industrial equipment. He has proven to be a hard worker who goes the extra mile. Paul takes pride in the jobs he is assigned to and never gives up – he gets the job done, no matter what!
Dennis joined Lead with 16 years experience in the laundry industry. He commenced duty in 2021 and has proven to be a perfectionist with equipment fault finding and repairs. His technical ability and aptitude id held in high regard. Dennis believes in customer service and strives to keep our customers happy.
Philani joined the Lead family in 2015, originally as a driver. In 2022 he underwent training at our Johannesburg office to become a technician. He excelled and after working under supervision, was officially promoted as a technician in November 2022.
Philani currently works on household and commercial machines. We have had fantastic reviews and complements from customers about Philani. Always smiling and happy to go the extra mile. He is a ray of sunlight.
Duran relocated and set up an office in Dundee in Jan 2021 to better serve the needs of our customers in Northern Natal and the Berg. He has been working for Lead for 7 years now. He loves fishing in his spare time.
CALL (0)31 0101240
PETER “Silver Fox” MCFARLANE
Started working for Lead in 1993 Peter is one of the most experienced laundry technicians across our company and brings with him a wealth of knowledge. He has extensive laundry equipment knowledge from domestic equipment right up to large industrial machines Although he has 29 years experience, everyday brings a new challenge and keeps him busy. Peter is the type of individual that cannot be kept idle, so while at home on the weekend he attends to various tasks around the house and has a fully kitted workshop.
JACQUES “Koekemoer” KOEKEMOER
Started with Lead Laundry in 2015. Worked for a leading domestic appliance brand for 10 years. Ran a successful service agency for multiple brands for 5 years. Has will never shy away from any challenge, and will be the first in line to volunteer
JOSEPH “Mr T” THABO MOHATLANE
Started working for Lead in 2007. Started his career in our JHB warehouse as an assistant and worked his way from warehouse, to trainee technician, to service technician in 2 short years. Now has 15 years experience in all aspects of laundry. Always willing to try, no matter what, and gives 110%.
CALL (0)51 4485042
Qualified Electrician ending at the top of his class in 2019, specialist when it comes to inspection, testing and fault finding with a certificate in single phase domestic installations.
South African born and bred, Wayne is qualified to do basic welding applications; he can operate a Gantry crane to the maximum of 15000kg. His experience in basic theoretical and practical workshop needs has proven to be a great advantage in the trade. Wayne joined lead in 2022. He is a team player, a people’s person, solution orientated, customer focused.
Francois has been with Lead Laundry since 2020, working on domestic and industrial units covering a vast area from Rustenburg to Free State and Northern Cape. Now working only the Free State area.
He has first-hand experience of the mining industry and variety of knowledge in the catering area. Francois is always willing to assist the customer; he has a solution orientated attitude to every situation.
JEAN-PIERRE VAN ZYL
JP is ‘n rooi seel gekwalifiseerde electritian. Hy het training ontvang by 2 verskillende LEAD personeel met baie jare se ondervinding op beide die domestic en commercial speed queen masjiene. Hy was JHB toe gestuur vir verdere opleiding.
JP het sedert 2018 op die Speed Queen ® masjiene gewerk. Hy kan werk op die ouer masjiene van 20 jaar plus asook op die nuwe modele wat uit is met die elektroniese meganismes.
Hy se vir ons: “Ek is baie deeglik, toets en ondersoek masjien van bo tot onder. Toets eers die masjien met parte wat vervang is voor finale kwotasie gemaak word. Ek gee die masjien n goeie was en droog voor ek hom oorhandig.”
Above: Our Bloemfontein team are standing by to assist with any Speed Queen ® repairs requirements
EASTERN CAPE & THE GARDEN ROUTE
PORT ELIZABETH CALL (0)41 180 4312
EAST LONDON CALL (0)43 753 0350
Our Port Elizabeth office and warehouse now has the support of a new office in East London. This allows us to cover the entire Eastern Cape. Our infrastructure includes a fleet of 5 vehicles, warehousing for machine sales and spares, logistics and transport equipment as well as administration, sales and management staff.
Mike has recently been promoted to Service Manager of the Eastern Cape region and is responsible for the operational activities of the service technicians.
Mike has been servicing Speed Queen® appliances with Lead for 20 years. He was one of our most experienced senior technicians with unparalleled experience in laundry equipment and in his new role as Service Manager, will impart his knowledge to his team. He is an exercise fanatic, loves motorsport and Oval Track Racing, or to take up adventure motorbiking.
Dexter has 8 years experience in working all types of laundry equipment, including domestic, commercial and industrial washers, dryers and ironers. Dexter reports the favourite part of his day is when he leaves a customer knowing that they are happy and satisfied with his work and professionalism. Dexter’s hobbies include drag racing and working on modifying engines.
ADRIAAN DE MEYER
Adriaan is originally from the North West and relocated to East London in March 2012 after he met his wife. Having been in the trade for a total of 12 years, he has working on various manufacturers’ catering and laundry equipment. Adriaan has a strong background in Catering equipment such as combi steamers, ovens and fryers but has undergone intensive training on commercial and industrial laundry equipment at our JHB, CPT and PE branches enabling him to service all our customers in the East London area. He is supported by our team of technicians in the Eastern Cape.
Adriaan reports that the most rewarding part of his job is to have a happy client, after being faced with a challenge on a machine and solving it. His hobbies are cricket, fishing, camping and spending time with his family.
Junior Service Technician
Ruben is the most recent addition to the Eastern Cape team, joining us in May 2022. Ruben is a young man starting out in his career in the laundry industry and has come on in leaps and bounds in the short time that he has been with us. Ruben assists the other technicians when assistance is needed, and in so is improving his skill set and knowledge base. He is eager to learn, committed, and under Mike Sinclair’s guidance he will grow. His exposure so far has been exclusively on the Speed Queen domestic range of products. Rubens hobbies include fishing and camping.
TEL +264 83 3309793
Technical emergencies MOBILE +264 81 1414832
Bertie van der Merwe is our Windhoek Branch Manager. For any Speed Queen ® repairs, spare parts or servicing in Namibia, please contact Bertie.
CALL (0)21 5274020
Marcelle joined Lead in 2004. He studied electrical engineering at Peninsula Technicon. He has over 17 years of experience in the industrial laundry and catering equipment repair industry. Marcelle is a proud family man who enjoys and participates in outdoor activities such marathon walking, running, karate and cross fit training.
Ali joined Lead in 2012. He is in-house trained as an installation specialist and has more than 8 years of experience in the industrial laundry and catering industry. Ali is family orientated man, a sports fanatic, a great team player and biker by night.
Josh joined Lead in 2017. He is qualified as an electrical single phase tester. In-house trained technician with 4 years of field experience in the industrial laundry and catering equipment repair industry. Josh always puts God first and is a family man who is career and goal driven. He loves the outdoors and his favourite sport is cricket.
Joseph joined Lead in 2015. He is a qualified electrician (Red Seal) and has over 10 years of experience in the electrical industry and 6 years in the industrial laundry and catering equipment repair industry. Joseph is a family man who has a passion for home improvement projects and loves socialising. He is a great team player who always strives to improve and develop.
Mark has more than 15 years’ experience as domestic appliance repair technician and re-joined Lead in February 2022 following a variety of ventures from 2015 -2022. ‘Markie’ always has a smile on his face no matter how tough the going gets. The ‘Robin Williams’ look-alike enjoys the outdoors and socializing with friends & family.
Our vehicles are all branded with Speed Queen ® so there’ll be no mistaking us!