Get repairs support from a certified Speed Queen technician in the Cape Town area.

We offer repairs and parts to your Speed Queen washing machine or tumble drier.

Speed Queen Appliance Repairs Cape Town
Call 021 527 4020

Cape Town-speed-queen-appliance-repairs

We have developed more laundromats than any other in Southern Africa and have repairs technicians throughout South Africa.
We are the sole Southern African agent for Speed Queen domestic appliances, and have proud longstanding relationships with suppliers that have been built up over the greater part of 25 years.
Value, personal customer service, continuous improvement, honesty, accountability, humility, social responsibility and the environment, remain the cornerstones of everything that we do.

We are Cape Town based because we need to be close to you – the customer. Every decision we make is designed to improve our service to you. We do not outsource our repairs and service work from some head office located far away – we are right there, close to you – and we are accountable. Come and visit our Cape Town offices and investigate the after sales infrastructure that backs up our products. Find out who we are and why we continue year after year to set the standards in home appliance after sales service in the Cape Town area.

The Lead Group of Companies are industry leaders in the supply of commercial laundry equipment to the Southern African market. The nature of commercial laundry requires rapid and efficient technical back up. This experience directly benefits Lead’s home appliance customers who have access to the same technical infrastructure as their commercial clients:

Properly trained and well qualified service engineers, are available immediately with the correct spares back up in Cape Town and in every corner of our country.

State-of-the-art technology links our call centres nationally.

Trained service controllers utilise unique software to log, manage and record the repairs history of your equipment.

Lead carries comprehensive spares stockholdings in all major centres so that you do not have to wait for spares to be imported or couriered from one branch to another.

Direct technical support from Lead technicians who work only on LEAD brands in Cape Town and throughout South Africa.

We guarantee quality workmanship on all repairs, competitive rates, efficient service and dedicated care. We love our products. We know they are the best the industry has to offer and we make sure we honour these great products by providing an after sales service that respects their position as market leaders in quality. We respect your home environment and we know we have a reputation to protect. Trust us to make sure that your washing machine or tumble drier is fixed right the first time.

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Do you have questions about the performance or operation of your Speed Queen equipment?
For technical assistance, repairs and maintenance issues in the Cape Town area, please submit a service request.


Kurt Abrahams | Gratitude & Appreciation | 25 Feb 2021

"Your professionalism, quick response & constant feedback, your extreme helpfulness & the kindness you & your team displayed is something I'll never forget. I'll always have an attitude of gratitude to you & all at Lead."

Marius Theron | Hello Peter Review | 18 Feb 2021

"I have a Speed Queen washing machine and after 20 years the bearing became noisy. I contacted Lead... the washing machine is like a new one. Thanks to the technician and Leads for a job well done."

Candice Maree Pieters | Bubbles Laundromat | 29 July 2020

"Thanks so much – we appreciate how Lead Laundry is going the extra mile for their clients. A special thanks to Justin – he is really on top of his game!"

Dan de Bruyn | Sheffield Gardens | 9 July 2020

"We had the pleasure of having Andrew servicing our machines yesterday. During my working life time, I could count on one hand the people that showed a passion and love for their work as Andrew displayed. What an amazing disposition. The way that he went about servicing the machines reminded me of a Porsche technician going about his business. I believe he is a great asset to the company, and know that our machines received the best attention they could get."

Ana O | Hello Peter Review | 5 June 2020

"Excellent Service. Thank you to Phillemon, Patsy, Jessica and Candice from the Modderfontein, Gauteng branch - your excellent service from repairing, supply and customer service is on point, 10/10 for excellent service in every sense of the word!! Thank you!"

Jenny Morris | 21 April 2020

"Just a quick note to thank you for the outstanding service received. I sent off an info request at midnight on Sunday night not really expecting any assistance because of the lockdown. Surprisingly by early Monday morning I received a phone call and by mid-morning the order was processed and finalised. I cannot thank you enough. This kind of service is very rare and I am sure its what contributes to make your company such a success. Looking forward to receiving the iron shortly and thank you thank you thank you again."

Rider Haggard | 18 February 2020

"I was very impressed with Mike's excellent service."

Lisa van Rooyen | Etlin International | 5 February 2020

"Thank you so much for the amazing and efficient service I have received from you and your team today, it has been great. I have met with Andrew too, again blown away by the service received, he is truly a people’s person and excellent at what he does ? Once again a big thank you."

Leon Groenewald | Washing Mate Laundry | 11 September 2019

"As owner of Washing Mate Laundry, I would like to inform you of the ongoing excellent services rendered by Mr Braam van Rooyen to this company. His professional and continuous assistance and support are highly valued. He is a true ambassador for Lead Laundry. My appreciation to Mr Van Rooyen."

Franco Duncker | La Main Laundries | 20 September 2019

"I just want to compliment you on the professionalism, helpfulness and friendly attitude of your staff, it is truly a pleasure dealing with all of them. I have mainly dealt with Braam and Marcelle and they have been great."

Khathu R | Hello Peter Review | 5 September 2019

"I went to get information about Laundry machine and I meet with Shane Stoltzer. Thank you for the information and good service, your attitude, energy, your will to help was so overwhelming. You are in the right line of work and it really shows that you like what you Do. Thank You Again!!"

Deanna Fourie | Palm Springs Laundries | 6 September 2019

"The service I have received from your technicians and other staff is simply outstanding. You have been serving me for 20 years now... that is a long time. Damien and Marcel have always aimed to please and succeeded in keeping my business running smoothly. I am so grateful to have your company’s support from day to day."

Swift Dry Cleaners | 13 March 2019

“You have a really good team and it was always a pleasure dealing with you. You are by far the best and most efficient company I have dealt with.”

Gavin Block | Oudtshoorn School of Skills | 14 August 2019

"It is seldom that you get service like yours. Thank you for the prompt response and excellent service. Your company is highly recommendable."

Shardé Wheeler | Fleetwood on Sea | 22 July 2019

"We are genuine so satisfied with all your technicians – their service is outstanding – they are friendly, humble & we love having them here ?"

Alex Strachan | 17 July 2019

"I would just like to acknowledge your exceptional service and professionalism you gave me last week Friday. As a first time client you treated me and made me feel like I was your biggest and most important client! Our business is based on great relationships and frankly I will always make use of your company should we have any more requests."

Tamar Mason | 6 June 2019

"Lead Laundry and Catering in Nelspruit were ultimately fully able to assist us with the repairs to our four-year-old Speed Queen Toploader. Really appreciate their commitment to service and the machines that they believe in. They went beyond the call of duty and we would like to thank them."

Yvette Longmore | Garden Route SPCA | 5 June 2019

"I would like to thank you for the efficient and professional service that we received from you w.r.t. the repair of our washing machine under guarantee. Joshua was here 1st thing yesterday morning and he was very competent and professional."

Tina Te Water | 28 May 2019

"Baie dankie vir die vinnige diens om my SpeedQueen wasmasjien reg te maak! Walter is voorwaar ‘n Ster! Dit was aangenaam om met so ‘n jong man te gesels en sy werk was uitstekend en vinnig! Hy het ook so mooi verduidelik wat foutief was op die masjien. Ek sal julle beslis aanbeveel!"

Annemarie Franzsen | La Clemence | 27 February 2019

"Thank you so much for the very efficient, professional service, it is really a pleasure doing business with Lead Laundry!"

Michelle Rochester | We Love Laundry | 3 November 2018

"We are very satisfied with the installation and the level of service and support that we have received from Horan, Kyle and Derek. Thanks very much. I will certainly be in touch with your service department if we require any technical support."

Bruce Mostert | Pressed in Time | 2 July 2018

"I would like to take this opportunity to thank Lead Laundry and Catering for your excellent service... It has been an absolute pleasure to deal with such a professional organization like yours. In particular, I would like to say a special thank you to Kyle Nothard for his professional conduct. He kept me updated at all times and the installation went off extremely well. I am very happy with the new Speed Queen NF3J and look forward to eventually replacing all my machines with your products."

Susan Mellows | 24 May 2018

"Thank you for arranging for Marcel to come and attend to the washing machine last week... The noise has now stopped and the machine is operating properly. Marcel also gave me some helpful advice on how best to operate the Speed Queen. He also phoned me on Tuesday as he said that he would, to check up. Thank you for attending to my problem and for your high quality customer care."

Rajen Sunker | Protea Hotels | 9 May 2018

"Thank you for your outstanding service received. You have really shown what going the extra mile means. We really appreciate your service and attitude."

Amanda Nxele | Lord Dent Panel Beaters | 12 April 2018

"I am extremely impressed with your [Kyle Nothard's] impeccable service rendered to me from the onset. You have been nothing short of amazing from the day I requested a quote up till now. You are extremely efficient and your continuous follow up with me and updates throughout this process have been most appreciated."

Elsie Jordaan | University of Pretoria | 26 October 2017

"The Company is very professional and always available to assist beyond their call of duty."

Erika Klopper | Sun International | 17 October 2017

"Everything is well; we are satisfied and the technicians' training was excellent. Thank you for the quick response with the training."

Bronwen Smithers | 21 September 2017

“Thank you so very much yet again for the superb service - it is always such a treat and absolute pleasure to deal with LEAD.”

Geraldine Schelin | 31 August 2017

"Thank you so much for the excellent service that Joseph gave my client Amazon today! He was really professional and extremely helpful. Thanks again. Excellent service all round."

Pieter Van der Lith | 30 August 2017

"Thank you to you and your team with the delivery and installation of our washing machine. Your personnel were well skilled, informed and friendly doing their task. Thanks again with all of the efforts put in from your side and the speedy assistance going at it all."

Keith | Port Nolloth | 29 August 2017

"I really want to congratulate Lead on the excellent service experience afforded to me today. Samantha, Charnel and Marvin all reflected your company mission statement and more than delivered on your promise. They are credit to Lead."

Lance and Allison | Laguna Laundry | 21 August 2017

"Thank you for the excellent service your team has provided. The ladies are so energised and also asked me to thank the guys once again for their patience and support."

Debbie Möller | 18 August 2017

"Thank you for the amazing service that I received from Lead Services Nelspruit. Your personnel are absolutely amazing and in this day and age where “Customer Care” has become a rare commodity, it is not extinct within your Company. A special thank you to Shaun who always fulfils his promises and to Thabo who is the perfect gentleman on site."

Werner Krause | La Residence Franschoek | 11 August 2017

"Thank you for the installation of the equipment! The machines look great – our team is very happy with the increased efficiency."

Debbi Rebelo | 3 August 2017

"I got incredibly good service from Shana [yesterday]. I found her to be incredibly efficient and very polite and helpful. This morning Wayne contacted me and came out promptly to repair my machine. He too was wonderful, a very efficient and polite gentleman. I would like to commend both of them on a job well done. It is not often one gets such good service these days."

Chalaine van Niekerk | Africa Health Care | 5 June 2017

"I would like to give a huge thank you to Andrew that did the installation. He was very professional and did not accept any but perfection in the installation of the machine. He was very professional and knowledgeable. I asked a lot of questions and was constantly looking over his shoulder and he was polite and eager to share what he is doing. A BIG THANK YOU ANDREW!!"

Deirdre | Hole-in-One Guest House & Conference Centre | 17 May 2017

"Thank you for your speedy service and friendly employees. The machine was installed earlier today and the staff were trained on the use of the machine."

Hannelie Van Der Westhuizen | 17 May 2017

"Baie baie dankie vir julle flinke diens! Ek waardeer dit opreg! Ek dink my bediende meer as ek!!"

Anne Stewart | 11 May 2017

"Damon came and did the annual service yesterday. He was meticulous and also took the time to explain what he was doing. I don’t recall ever having such professional service from anyone."

Makwena Hlahla | Makalali Private Game Lodge | 03 May 2017

"Thanks very much, really appreciated the efficient response and service received from you and Lead Team. Looking forward doing business with you."

Drienie Nortje | 27 March 2017

"I am very satisfied with the service we received from your company. Thank you for your friendliness and that you advised me on progress of repairs. A great thumbs up for Walter and Mpho for going beyond their duty and office hours. For staying till late to make sure that the machine is working."

Jacqui Ash | 27 February 2017

"Just a thank you to Suzette and your technician that took care of my Speed Queen dryer on Friday. The efficiency and excellence will make me invest in only Speed Queens in future. In fact my next washer soon will be a Speed Queen. Well done to a team I will sell to the world."

Colin Lawrence | Helderberg College | 27 February 2017

"We appreciate the professional and prompt manner in which you responded to our request to purchase a new piece of equipment. We are looking forward working with your company in the future."

Peter Hall | 23 February 2017

"After two home moves and 27 years of washing, my Speed Queen needed its first service. After full inspection from the technician, I decided to rather acquire a new Speed Queen. Within a day, the technician arrived at my home and installed a new machine which will do the laundry 'twist' for the next 27 years. Thank you Speed Queen for reliability, durability and service. It has been a real treat."

Soekie van Riel van Staden | Tsogo Sun | 1 June 2016

"Wil net gou se baie dankie vir julle goeie diens. Marvin is baie oulik en Bernadette ook om haar mail so gou aan te gestuur het an vir Marvin om die Kwotasie te doen. Julle spannetjie is TOPS!!!"

Aadiel Essop, Talisman Foundation | 22 April 2016

Please receive this vote of confidence for the Lead laundry team and its services that it provides to the Talisman foundation, a penny scarce rehabilitation centre. My faith is absolutely restored in qualitative service standards and other people’s ability to truly care for no gain to themselves. Koos, a technician from your organization was most helpful in resolving repetitive machine failure due to a simple but costly mistake from the foundations laundry team. I am confident that after applying Koos’ recommendations, we will see major improvements in our efficiency and significant cost reductions. I truly am impressed with Koos and laude him for his passion, honesty and integrity.

Clint Burton | 26 April 2016

Thank you to your team. The work was done in a most professional and expert way. Your staff can be commended on their work.

Harbour Bridge Hotel & Suites | 18 February 2016

Thank you very much for sending Wayne so early today. He is good at what he does… When he heard the squeaking noise the machine made, he already told me what the problem was even before he opened the machine. Thanks again for the good service.

Bridgette Cloete | J-Wash Laundromat | 18 February 2016

May I take this opportunity and compliment Marcel for both his excellent service and broad knowledge. He explained every single possibility to me as far as the problems I am experiencing are concerned, and checked problems on the machines I have had previous problems with. ‎He truly is an asset to your company, and I am truly grateful to have had him visit with me.

Dylan Bradley : Africa Cleaning Services : 31 July 2015

"We are very happy at the moment and appreciate all the hard work from Lead. I won’t hesitate to recommend Lead to anyone else."

Ernesta Teessen : 8 Oct 2015

"We received a very good service from your staff and we are happy with the machines."

Francis Moyo : Tsogo Sun Garden Court Hatfield : 23 May 2015

"Thank you for the professionalism displayed from fault finding to fixing the problem and above all managing to accommodate my request in a short notice."

Brian Alli : 23 January 2016

"It was the pleasure to see your Technician and his assistant who did the installation on Friday 22nd January. The professional way it was done it gave me a confidence that a your person (Andrew) had passion to do the installation. He has strong personality and his approach to me commanded a high respect. Not forgetting his college that was with him - he too was good in his approach."

Johan Pauw : Wharfside Harbour Road Apartments : 15 Sept 2015

"Thank you very much for a very professional and detailed report! I am impressed to say the least. Thank you also for the advice and free work done on the machines as well as the servicing thereof. We also take serious note of your suggestions on the service intervals and usage of the machines. Speed Queen can be proud to have people like yourselves looking after their products. Thank you again and rest assured the next machine will be a... and guess, a Speed Queen!"

Beven Mashedi : 16 November 2015

"Your team were professional and your service has been exceptional."

Marius Winterbach : 22 October 2015

"Just to advise you that we are very happy with the training given to us by Philip. He is very skilled and knowledgeable. Helped us a lot. He is adding value to your company... Be proud of him! Thanks again."

Ingrid Mischinger : 27 October 2015

"... also wanted to mention, that the Service Technician was most professional and courteous."

Wini Bourbon : McCater Supplies : 31 July 2015

"Thank you SO much for all your patience and hard work. Could you also please thank your technician. He was well spoken and outstanding in the service and the training. He is a keeper!!"

Paul Murry : Marion on Nicol Boutique Hotel : 23 Sept 2015

"Thank you very much for the excellent service."

June Snyman : The Villas Luxury Suite Hotel : 20 February 2015

"Thank you for the great training we received. We are all happy with the new machine... Once again a big thank you to the technician that gave training, he was only the best!!"

Jon Edwards : Beit CURE International Hospital Blantyre : May 2015

"Thank you once again for your prompt service. The machine is now functioning."

Brett Riley : 1 July 2014

“I wanted to send you guys an email regarding the technician you sent to my home. Koos – he arrived on time, was polite, very competent and friendly. I was watching and learning as he worked and he is an artist, nothing went unchecked or cleaned or tightened and it was impressive to see this man at work. You have a great staff member and it was a pleasure doing business with Koos and your company.”

Piet Swart from Loads of Laundry : 19 March 2014

“Thanks for the quick response, Junior is a real ambassador to your company”

Steve Elliott : 29 July 2014

“My thanks and appreciation to your technician, Sphelele who was very helpful and honest about the state of the machine and required repairs. Speed Queen will be my first choice when replacing this unit.”

Erika Ochsenbein : 23 July 2014

“We were absolutely impressed with the service we received from you and the technician. The repair was done within one hour. The Technician was friendly, fast & left the laundry totally clean. It was a pleasure to do business with you.”

Trace Quin : 27 February 2014

“Thank you kindly for your assistance and excellent service!!”

Justin Black : 5 August 2014

“I just want to say thank you very much for sorting out my machine. Yes, I must admit the fault was partly on our side too. My assistant connected the water pipes incorrectly and I did not double check. I do apologize! But on the other hand I also want to say thanks to the technician Jimmy, very nice guy! And knows his stuff!! He did have to do some adjustments and changes to the machine but it is working like a charm now!! Thanks again for the help, duly appreciated and please say thanks to the service dept as well!”

Petros Guwa : Zambia : 24 March 2014

Telephonic assistance saved client travel costs to Zambia   "I just wanted to say thank you so much for your guidance on how to rectify the error on my Grandipianti Industrial pressing Machine. We did swop the two phases as you said and the machine is now working again.”

Linda Howell : 7 November 2014

“Just a quick note to say THANK YOU for your assistance and for the prompt service. Kobus is a lovely person and an asset to your organization.”

Karen Malherbe : 25 March 2014

“We are very happy with the service we receive from Lead Laundry. Our Laundry is up and running and might add smoothly. Thanks for your excellent service.”

Peter Maele : 31 October 2014

“All went well and we are very grateful and appreciate the level of efficiency and proffesionalism exhibited by Edgar and his team. We are happy.”

Mrs. Silibaziso Chizwina

“Thank you to your Team ( Phil and his assistant) for the professional service received on the NSSA Beitbridge Hotel job.”

Jackie van Zyl : 29 July 2014

“Thanks for your excellent service!”

Mrs. E Willemse : 20 February 2014

“Good Day, I would like to thank you for your service. Your service Is prompt and accurate. Phillip who executed the installation of our unit was very helpful and took time to explain in detail the procedure to us. We are satisfied customers”

Marlene du Preez

“We are very happy with the fact that you guys went out of your way to assist. Thanks for that.”

Coen Smit : 4 Dec 2013

“I just want to express my gratitude and highest appreciation, your Technician (Jim) fixed our Speed Queen late yesterday afternoon. I just want to add that Jim is very professional and I want to compliment your organisation for excellent service!”

Serge Foulon : 23 December 2014

“Thank you for the great service Lead is offering us and I am looking forward to some more collaboration in the future years.”

Nicola Berry : 6 January 2015

"I had my Speed Queen serviced today by Sphelele. What a pleasure to have such a professional gentleman in my home. He is an asset to your company and such a good representative to Lead. I look forward to seeing him again in a years time."

Shereen Patel : 28 January 2015

"I am writing to thank you [Feroza Moosa] & Sphelele for your quick & efficient service everytime I called for help with my Speed Queen washing machine. I thought it is important to let you both know this, as people are always quick to complain but don’t bother to acknowledge when the service is good. In our present environment where many don’t care about the consumer & service, it’s so refreshing to have people like yourselves. Both you & Sphelele are definitely assets to your company. You have a very pleasant manner with clients & have been very helpful on the few occasions that I have called. Sphelele came to sort out my washing machine on two occasions & he was very professional, pleasant & answered all my questions with patience. Thank You very much."

Western Cape Government – Mossel Bay Hospital : 16 Nov 2015

"Thank you for everything. The process went smoothly. Your team were professional and your service has been exceptional."

Rory Cliff : 6 February 2016

"From the start of my request for a service to my 2 Speed Queen machines to completion of the work, your service was excellent and of the highest order. It was efficiently handled and Phillemon who carried out the work had all the spares he possibly required, was polite, knowledgeable and knew exactly what he was doing. I can only say well done to Lead for a really well run and efficient service."

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For Speed Queen Appliance Repairs in Cape Town, Call 021 527 4020

We promise to deliver After Sales Service on all Repairs in the Cape Town area in a dignified, humble, professional and personal manner with responsibility and accountability as clearly defined priorities.

Contact us for professional Speed Queen service and repairs support in the Bloemfontein area.

Get support! Get in touch.