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Speed Queen ® Spare Parts + Repairs | Official South African Agents

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Speed Queen Spare Parts and Service

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Genuine Parts

A laundry machine is only as good as its weakest part. Strong equipment is everything and the only answer is Genuine Speed Queen Spare Parts from Lead Household Appliances. Our high standards ensure you’re buying the best. That’s because the spare parts are designed and engineered specifically for the laundry equipment we sell. Therefore, each of the spare parts fits better and lasts longer than the competition.
Unlike aftermarket spare parts, you won’t be replacing the same spare parts on the same machine time and time again — which will save you money in the long run and make your machine more durable.

genuine-parts-speed-queen

Genuine Parts

A laundry machine is only as good as its weakest part. Strong equipment is everything and the only answer is Genuine Speed Queen Spare Parts from Lead Household Appliances. Our high standards ensure you’re buying the best. That’s because the spare parts are designed and engineered specifically for the laundry equipment we sell. Therefore, each of the spare parts fits better and lasts longer than the competition.
Unlike aftermarket spare parts, you won’t be replacing the same spare parts on the same machine time and time again — which will save you money in the long run and make your machine more durable.

Speed Queen Spare Parts and Repairs
Comprehensive spares stockholding for your Speed Queen® washing machine or tumble dryer.

Do you need technical support, help with maintenance issues, spare parts, or do you have questions regarding the performance or operation of your Speed Queen washer or dryer? We can help!

Direct Support

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We are the ONLY official distributor of Speed Queen® appliances in Southern Africa. We have been selling and servicing Speed Queen® washing machines and tumble dryers for over 30 years.

  • We can help with all things Speed Queen® – be it technical assistance, maintenance issues, spare parts or questions about equipment warranties.
  • We place great emphasis on quality and service at all times, and our mission statement requires that we continually strive to provide unsurpassed levels of efficiency and service, in the repairs of equipment and provision of genuine spare parts to our customers.
  • We have invested significantly in our Call Centre and employ efficient people and effective software to ensure our customers receive a full and comprehensive service. Contact us for services, repairs or any genuine Speed Queen® spare parts that you may require.

Certified Technicians

Our technicians are trained properly and are professional. We respect your home environment and the appliance that has taken care of you and your family.  Our technicians work exclusively on our brands. This translates into us having a thorough understanding of our customer’s equipment, and an effective repair in the shortest times possible.

Speed Queen Spare Parts Stockholding

We hold comprehensive Speed Queen spare parts stockholdings in all major centres ( Joburg, Bloemfontein, Nelspruit, Windhoek, Cape Town, Durban, Pretoria and Port Elizabeth) – eliminating waiting periods for the imports of parts, and ensuring quick turnaround times, so that you do not have to wait for spares to be imported or couriered from one branch to another.

spares-stockholding-washing-machine-parts

Speed Queen Spare Parts Stockholding

We hold comprehensive Speed Queen spare parts stockholdings in all major centres ( Joburg, Bloemfontein, Nelspruit, Windhoek, Cape Town, Durban, Pretoria and Port Elizabeth) – eliminating waiting periods for the imports of parts, and ensuring quick turnaround times, so that you do not have to wait for spares to be imported or couriered from one branch to another.

We are the market leader in the supply of commercial laundry equipment to the Southern African market and employ a technical workforce which covers the sub continent.

We do not outsource any part of our after sales service supply chain in or around the major metropolitan cities, which allows us full control of key aspects of quality and accountability. Selected agents used in outlying areas.

Service Testimonials

Bronwen Smithers Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Thank you so very much yet again for the superb service - it is always such a treat and absolute pleasure to deal with LEAD. Bronwen Smithers Marlene du Preez Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng We are very happy with the fact that you guys went out of your way to assist. Thanks for that. Marlene du Preez Coen Smit Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I just want to express my gratitude and highest appreciation, your Technician (Jim) fixed our Speed Queen late yesterday afternoon. I just want to add that Jim is very professional and I want to compliment your organisation for excellent service! Coen Smit Alison Russel Speed Queen ® Spare Parts + Repairs | Official South African Agents Kwa-Zulu Natal I bought my Speed Queen 27yrs ago. Have not needed a great deal of service for my machine - it has just been a workhorse. Recently, though, one programme packed up but I can still use the others!! I also needed the the rotater secured which was a quick and easy job! Alison Russel Lea Downing Speed Queen ® Spare Parts + Repairs | Official South African Agents Garden Route I have received excellent service from the Speedqueen agents. Lea Downing Joey Baker Speed Queen ® Spare Parts + Repairs | Official South African Agents Mpumalanga I've only had one call out with my washer in 25 years + never had a call out for my dryer. It happened a few years ago when my washer was about 20 years old. It started making a racket when it was time to start washing the clothes and that's when I knew I had to call the technicians. They then fixed our washer just in time for our next wash. The technicians were very helpful and immediately knew what was wrong and how to fix our washer. Their business was very professional and very quick. Joey Baker Nicola Berry Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I had my Speed Queen serviced today by Sphelele. What a pleasure to have such a professional gentleman in my home. He is an asset to your company and such a good representative to Lead. I look forward to seeing him again in a years time. Nicola Berry Melinda Abbey Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng In 28 years, it has been serviced only 3 times, very little was found to be wrong.

Excellent service with friendly technicians.
Melinda Abbey
Jonathan Hericourt Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng The service from Lead and its technicians has been fantastic from the first time I dealt with them. They have always been quick to render a service, very efficient and cost effective and have always managed to resolve any issue or problem that I have had. The personnel that I have dealt with have all been polite, helpful, efficient and knowledgeable and I have never had anything but a positive interaction with all concerned. Jonathan Hericourt Lisa van Rooyen Speed Queen ® Spare Parts + Repairs | Official South African Agents Etlin International Thank you so much for the amazing and efficient service I have received from you and your team today, it has been great. I have met with Andrew too, again blown away by the service received, he is truly a people’s person and excellent at what he does. Once again a big thank you. Lisa van Rooyen Martie Jacobs Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng The technicians have always been very professional and knowledgeable. I have always been very pleased with your services and your technicians were always friendly and helpful to explain what they have done. Martie Jacobs Rider Haggard Speed Queen ® Spare Parts + Repairs | Official South African Agents Western Cape I was very impressed with Mike's excellent service. Rider Haggard At Davel Speed Queen ® Spare Parts + Repairs | Official South African Agents Kwa-Zulu Natal The technicians have always been friendly, competent and efficient. At Davel Linda Howell Speed Queen ® Spare Parts + Repairs | Official South African Agents Kwa-Zulu Natal Just a quick note to say THANK YOU for your assistance and for the prompt service. Kobus is a lovely person and an asset to your organization. Linda Howell Drienie Nortje Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I am very satisfied with the service we received from your company. Thank you for your friendliness and that you advised me on progress of repairs. A great thumbs up for Walter and Mpho for going beyond their duty and office hours. For staying till late to make sure that the machine is working. Drienie Nortje Aadiel Essop Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Please receive this vote of confidence for the Lead laundry team + its services that it provides to the Talisman foundation, a penny scarce rehabilitation centre. My faith is absolutely restored in qualitative service standards + other people’s ability to truly care for no gain to themselves. Koos [technician] was most helpful in resolving repetitive machine failure due to a simple but costly mistake from our team.  I truly am impressed with Koos + laude him for his passion, honesty + integrity. Aadiel Essop Franco Duncker Speed Queen ® Spare Parts + Repairs | Official South African Agents Western Cape I just want to compliment you on the professionalism, helpfulness and friendly attitude of your staff, it is truly a pleasure dealing with all of them. I have mainly dealt with Braam and Marcelle and they have been great. Franco Duncker Yvonne Bertasso Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I am the proud owner of my Speed Queen Washer for over 20 years now. I have probably had 4 call out calls over the years + the level of service from the team has always been efficient + helpful. I always received fast, reliable + efficient service, right from the start of the friendly receptionist taking my call through to the pleasant technician who handled the call out. Yvonne Bertasso Candice Maree Pieters Speed Queen ® Spare Parts + Repairs | Official South African Agents Bubbles Laundromat Thanks so much – we appreciate how Lead Laundry is going the extra mile for their clients. A special thanks to Justin – he is really on top of his game! Candice Maree Pieters Rita Lowrie Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I have had my washer and dryer now for +-25 years. I’ve only had about 3 call outs for the washer and one for the dryer. The service from the technicians has been wonderful. I’ve never had a problem. Rita Lowrie Susan Carlson Speed Queen ® Spare Parts + Repairs | Official South African Agents Kwa-Zulu Natal We can seldom recall too many call outs. But on the odd occurrence that it has happened, the service has been amazing.

 

[Susan’s washer is older than 20 years]
Susan Carlson
Evelyn McCulloch Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng The last technician must have done a great job because the only time the machine doesn’t work is when ESCOM institutes unscheduled loadshedding! Evelyn McCulloch Renay Tennant Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng I needed a repair done. I phoned, they sent someone out, it was repaired. Just like that. No fuss and no delays. Renay Tennant Marge De Leur Speed Queen ® Spare Parts + Repairs | Official South African Agents KwaZulu-Natal The services we received for the required repairs was excellent. Marge De Leur Shereen Patel Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Thank you [Feroza Moosa] & Sphelele for your quick & efficient service everytime I called for help with my Speed Queen washing machine. In our present environment where many don’t care about the consumer & service, it’s so refreshing to have people like yourselves. You have a very pleasant manner with clients & have been very helpful. Sphelele came to sort out my washing machine on two occasions & he was very professional, pleasant & answered all my questions with patience. Shereen Patel Clint Burton Speed Queen ® Spare Parts + Repairs | Official South African Agents KwaZulu Natal Thank you to your team. The work was done in a most professional and expert way. Your staff can be commended on their work. Clint Burton Jon Edwards Speed Queen ® Spare Parts + Repairs | Official South African Agents Malawi Thank you once again for your prompt service. The machine is now functioning. Jon Edwards Rhenier Kleyn Speed Queen ® Spare Parts + Repairs | Official South African Agents Free State Our Speed Queen has been with us for 24 years. We had had her collected and pampered with a service at the kind people of Lead in Bloemfontein. Beaulah and Mario, thank you for your always kind and professional service. Rhenier Kleyn Wilco Meyer Speed Queen ® Spare Parts + Repairs | Official South African Agents Mpumalanga The staff from the office up to the last technician was very friendly and they knew exactly what need to be done to give it back to me as good as new. Wilco Meyer Jackie van Zyl Speed Queen ® Spare Parts + Repairs | Official South African Agents Western Cape Thanks for your excellent service! Jackie van Zyl Elsie Jordaan Speed Queen ® Spare Parts + Repairs | Official South African Agents Pretoria The company is very professional and always available to assist beyond their call of duty. Elsie Jordaan Yvette Longmore Speed Queen ® Spare Parts + Repairs | Official South African Agents Garden Route I would like to thank you for the efficient and professional service that we received from you w.r.t. the repair of our washing machine under guarantee. Joshua was here 1st thing yesterday morning and he was very competent and professional. Yvette Longmore Paul Murry Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Thank you very much for the excellent service. Paul Murry Debbie Farr Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Your technician has done a wonderful job over the years. Always on sight and never worrying how late he is here. Your service and back up is amazing. Debbie Farr Karin Stewart Speed Queen ® Spare Parts + Repairs | Official South African Agents KwaZulu-Natal I would give your service technicians 10 out of 10. They are friendly, reliable and knowledgeable... always a pleasure to do business with. Karin Stewart Brian Alli Speed Queen ® Spare Parts + Repairs | Official South African Agents Western Cape It was the pleasure to see your technician and his assistant who did the installation on Friday. The professional way it was done it gave me a confidence that a your person (Andrew) had passion to do the installation. He has strong personality and his approach to me commanded a high respect. Not forgetting his college that was with him – he too was good in his approach. Brian Alli Peter Maele Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng All went well and we are very grateful and appreciate the level of efficiency and proffesionalism exhibited by Edgar and his team. We are happy. Peter Maele Lynne Lewis Speed Queen ® Spare Parts + Repairs | Official South African Agents Western Cape My beloved Speed Queen washing machine is about 25 years old. As I recall, over the years, I have only had to call for service on 2 occasions. The LEAD technicians are very well trained and have provided outstanding service. They were friendly and answered any questions I had as well as offering sound advice. Lynne Lewis Bennie Erasmus Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng Old faithful since 1998 with just one repair to replace selector and one minor service. The times I required assistance it was prompt and efficient by technicians who were on top of their game and undoubtedly a pleasure to have around. Bennie Erasmus Keith Speed Queen ® Spare Parts + Repairs | Official South African Agents Port Nolloth I really want to congratulate Lead on the excellent service experience afforded to me today. Samantha, Charnel and Marvin all reflected your company mission statement and more than delivered on your promise. They are credit to Lead. Keith Mrs. E Willemse Speed Queen ® Spare Parts + Repairs | Official South African Agents Kwa-Zulu Natal Good Day, I would like to thank you for your service. Your service is prompt and accurate. Phillip who executed the installation of our unit was very helpful and took time to explain in detail the procedure to us. We are satisfied customers. Mrs. E Willemse Elmarie Krige Speed Queen ® Spare Parts + Repairs | Official South African Agents Gauteng My Speedqueen has served me loyally for over 25 years! Had to get a tecchie out a few times when the old lady had some aches and pains but it was solved quickly. Service always prompt and good. Elmarie Krige

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